General Manager
Full Time • Louisville
Benefits:
- Performance Bonuses
- 401(k)
- Company car
- Paid time off
Company Overview:
1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to it's original condition, while restoring what truly matters - health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.
What we need: We are seeking a General Manager, who will play a pivotal leadership role within our Restoration Company. As the 1-800 Water Damage of East Louisville, you'll oversee all aspects of daily operations, holding full accountability for the location's performance and success. You will drive growth, performance metrics, foster a thriving workplace culture, and develop all staff and management. Your goal will be to achieve world-class operational standards and inspire others to do the same.
Job Duties
1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to it's original condition, while restoring what truly matters - health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.
What we need: We are seeking a General Manager, who will play a pivotal leadership role within our Restoration Company. As the 1-800 Water Damage of East Louisville, you'll oversee all aspects of daily operations, holding full accountability for the location's performance and success. You will drive growth, performance metrics, foster a thriving workplace culture, and develop all staff and management. Your goal will be to achieve world-class operational standards and inspire others to do the same.
Job Duties
- The General Manager leads and directs work of the Water, Reconstruction, Fire, Mold, & Trauma Mitigation Teams including scheduling, assigning responsibilities, and setting expectations.
- Manage performance of the Management Team, including performance evaluations, coaching, mentoring, and accountability.
- Plan and implement weekly, monthly, and yearly financial budgets.
- Oversee all Water, Fire, Mold, Smoke, and Trauma projects to ensure IICRC standards are being met.
- Hold Team Members accountable to operational and quality standards.
- Foster communication.
- Hire, Train, Retain, and develop Team Members.
- Scope development, negotiation and agreements w/customers.
- Consistently identify potential jobsite hazards.
- Scope development, negotiation and agreements w/adjusters, property owners, and consultants.
- Provide oversight/Audit necessary field documentation that results in a successful Job Scope/Estimate. i.e.-photos, room pictures, PRE/DURING/ & POST completion, accurate MICA or similar record of drying conditions reports, signed work authorizations, liability releases & Certificate's of Completion.
- Create accurate itemized job cost summaries utilizing Xactimate, Symbility & Time/Material factoring for mitigation, remediation and reconstruction or other similar services.
- Weekly follow-up with adjusters/customers regarding job scope cost summaries & payment status.
- Apply Industry TPA Program standards and ensure compliance with their requirements (XactAnalysis, Alacnet, iRestore).
- Participation in a rotation emergency phone call list to coordinate after hours emergency services with the on-call technicians.
- Create accurate floor plans in Xactimate Sketch.
Requirements:
- Must have Water Restoration experience.
- Must have Xactimate experience.
- Proficiency in industry software and Microsoft Office Suite.
- Ability to lift/move up to 50lbs and work in caried environments, including crawl spaces.
Compensation: $80,000.00 per year
Choose a Rewarding Career with 1-800 WATER DAMAGE
1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.
What We Do
We handle a range of restoration projects including emergency mitigation, water damage restoration, carpet cleaning, fire and smoke damage restoration, sewage cleanup, mold remediation, and much more. We understand how stressful this situation can be, which is why we are equipped to help you deal with insurance companies, property management, and the many other parties interested or involved with the damage. Our water damage technicians, sales teams, and administrative professionals take pride in helping others through home and commercial building restoration.
Our Values
Owned by the BELFOR Franchise Group, 1-800 WATER DAMAGE is dedicated to excellence. We provide services with a personal touch but are also backed by the expertise of an internationally renowned restoration company. Because clients are going through an extremely difficult and emotionally taxing time, we provide caring support, upfront communication, and effective services. We believe in full transparency, which is why we provide customized solutions and pricing upfront.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to 1-800-Water Damage Corporate.
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401(k)
Medical, Dental, Vision, Disability, & Life Insurance
Employee Assistance Program
Paid Holidays
Paid Time Off